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Privacy Policy

A legal disclaimer

Last updated: 01/10/2025

 

Ibiza Party Passport Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and protect your information when you purchase a pass, redeem a voucher, or interact with our website.

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1. Company Information

 

 

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2. What Information We Collect

 

 

When you buy or redeem a pass, we may collect:

 

  • Name

  • Email address

  • Phone number

  • Instagram handle (optional)

  • Order Number (Voucher Code)

  • Booking preferences (date, time, location type)

  • Notes or special requests you provide

 

 

When you browse our website, we may also collect:

 

  • IP address and browser type

  • Cookies (see Section 7 below)​

 

 

3. How We Use Your Data

 

 

We use your data to:

 

  • Process your purchase and send you your voucher(s)

  • Confirm and manage your event bookings

  • Contact you with important information about your redemption

  • Provide customer support

  • Improve our services and website

  • Comply with legal obligations

 

 

We do not sell your data to third parties.

 

 

4. Sharing Your Data

 

 

We only share your data when necessary to deliver your service. For example:

 

  • With our trusted Ibiza reps to confirm your wristband collection

  • With venues or event partners (only the details they need for your booking)

  • With service providers (e.g. Wix for website hosting, Google for forms & spreadsheets)

 

 

We require all third parties to respect your privacy and keep your information secure.

 

 

5. How We Store & Protect Your Data

 

 

  • Your data is stored securely using password-protected systems (Wix, Google Drive/Sheets).

  • Access is restricted to authorised team members only.

  • We keep your data only as long as necessary to fulfil your booking and meet legal obligations (usually no longer than 2 years).

 

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6. Your Rights (Under UK & EU GDPR)

 

 

You have the right to:

 

  • Request a copy of the personal data we hold about you

  • Ask us to correct or update your information

  • Request that we delete your information (in certain circumstances)

  • Object to us processing your information for marketing

  • Withdraw your consent at any time (where we rely on consent)

 

 

To exercise these rights, email us at info@ibizapartypassport.com.

 

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7. Cookies

 

 

Our website uses cookies to:

 

  • Improve your browsing experience

  • Track website traffic and performance (analytics)

  • Remember your preferences

 

 

You can control or disable cookies at any time in your browser settings.

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8. Marketing

 

 

  • We may send you emails about new packages, offers, or updates.

  • You can opt out at any time by clicking “unsubscribe” in the email or contacting us directly.

 

 

9. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

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10. Contact Us

 

 

For any questions or requests regarding your data, please contact us:

📧 info@ibizapartypassport.com

 

 

 

✨ This balances plain English (so your customers actually read it) with the formal GDPR parts (rights, legal compliance).

 

👉 Do you also want me to create a Refund Policy as a separate page, or just keep refunds inside your Terms & Conditions?

and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.

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